MASTER AGENT
COLLECTFULLY.AI
Live Agent Feed
Equipment Fault Reports
SMS Response Rate
Supply Shortages Reported
Escalations Flagged
Women Affected by Faults
Conversations Complete
Avg Response Time
4.2 min
Escalated / Fault flagged
Conversation complete
In progress / Attempting
Response Rate by Channel
Call
94%
SMS
84%
Web Form
15%
Legacy method
GESTURE CONTROL
○ RAISE FINGER TO NAVIGATE
THE OFFLINE FOG
SURVEYS FAIL OFFLINE. AI AGENTS CALL AND TEXT INSTEAD.
AGENTS ACTIVE
10
B
People have no reliable internet
GSMA 2024